Loading Events

Past Events

Events Search and Views Navigation

July 2017

Strategic Account Management Course

July 25, 2017 - July 26, 2017
Metro State University, 5660 Greenwood Plaza Blvd. Suite 100
Greenwood Village, CO 80111 United States
+ Google Map

In this highly-interactive workshop participants will learn the skills to become a top performing Strategic Account Manager and have the confidence to deal effectively at all levels within their accounts.

Find out more »

August 2017

Brilliant SAMs Seriously Sell Success (Webinar)

August 3, 2017 @ 9:00 am - 9:30 am

No one has more impact on growing revenue and driving loyalty than the brilliant SAM…no one. Once the initial deal is sold, your SAMs determine customer satisfaction, retention, loyalty, and growth.

Find out more »

November 2017

Customer Success: The Lost Opportunity (Webinar)

November 2, 2017 @ 9:00 am - 10:00 am

Want to save one to two hours every day? Our research with hundreds of SAMS clearly demonstrates that their number one performance issue is not having enough time to get everything done. 

Find out more »

March 2018

Services and the Big Picture

March 1, 2018 @ 9:00 am - 9:30 am

What role should services play in your company? Should services be thought of as a strategic differentiation or a tactical contributor? Join us for this complimentary webinar on Services and the Big Picture

Find out more »

May 2018

Webinar : Using AI and IoT to Transform Support Operations

May 31, 2018 @ 9:00 am - 10:00 am

Join RevTwo, Instron and Service Strategies on May 31st at 9:00 AM Pacific as we discuss how Artificial Intelligence (AI) can be utilized to capture organizational “Know-How” and lay the foundation for the support organization of the future.

Find out more »

June 2018

Creating High Performing Teams (Webinar)

June 21, 2018 @ 9:00 am - 9:30 am

Join us for this informative webinar on creating high performing teams. Attendees will receive a discount to our new virtual course on team leadership.

Find out more »

July 2018

Services Pro 3.0: The New Corporate Rock Star (Webinar)

July 26, 2018 @ 9:00 am - 9:30 am

Join us on Thursday, July 26th at 9:00 a.m. Pacific for this complimentary webinar. This fast paced session will help you decide if you need to step up to Services 3.0.

Find out more »

October 2018

Customer Experience In Field Service: The Journey From Good To Great (Webinar)

October 4, 2018 @ 9:00 am - 10:00 am

Join us for this informative webinar featuring special guest Mark Brewer, Global Industry Director for Service at IFS.

Find out more »

February 2019

What Brilliant Technology Consultants Do That Good Ones Don’t (Webinar)

February 21, 2019 @ 9:00 am - 10:00 am
Field Service Supervisor Training

Join us on Thursday, February 21st at 9:00 a.m. Pacific for this complimentary webinar hosted by Service Strategies. When dealing with fuzzy expectations, complex environments, and crazy timelines, “hard” technical competence is not enough. In this fast-paced and practical webinar learn the four “soft” steps of the very best consultants. Repair the Despair. Have you ever seen a consulting engagement that was 100% smooth and easy? NOT! Gorilla Glue, duct tape, and baling wire are not enough. Top consultants’ first…

Find out more »

January 2020

Brilliant Service Recovery: The Quickest Route to Customer Loyalty (Webinar)

January 9, 2020 @ 9:00 am - 10:00 pm

Join us on Thursday, January 9th at 9:00 a.m. Pacific for this complimentary webinar hosted by Service Strategies. Research confirms that the most powerful loyalty driver available to all organizations comes from situations most of us dread—screw-ups—the implementation that never worked or the problem fix that never stuck. The things that result in a hassle for you and a headache for your customer are marvelous opportunities to turn chicken feathers into chicken soup. In this fast-paced, 30-minute webinar, you will…

Find out more »
+ Export Events