No one has more impact on growing revenue and driving loyalty than the brilliant SAM…no one. Once the initial deal is sold, your SAMs determine customer satisfaction, retention, loyalty, and growth.
Want to save one to two hours every day? Our research with hundreds of SAMS clearly demonstrates that their number one performance issue is not having enough time to get everything done.
What role should services play in your company? Should services be thought of as a strategic differentiation or a tactical contributor? Join us for this complimentary webinar on Services and the Big Picture
Join RevTwo, Instron and Service Strategies on May 31st at 9:00 AM Pacific as we discuss how Artificial Intelligence (AI) can be utilized to capture organizational “Know-How” and lay the foundation for the support organization of the future.
Join us for this informative webinar on creating high performing teams. Attendees will receive a discount to our new virtual course on team leadership.
Join us on Thursday, July 26th at 9:00 a.m. Pacific for this complimentary webinar. This fast paced session will help you decide if you need to step up to Services 3.0.
Join us for this informative webinar featuring special guest Mark Brewer, Global Industry Director for Service at IFS.
Join us on Thursday, February 21st at 9:00 a.m. Pacific for this complimentary webinar hosted by Service Strategies. When dealing with fuzzy expectations, complex environments, and crazy timelines, “hard” technical competence is not enough. In this fast-paced and practical webinar learn the four “soft” steps of the very best consultants. Repair the Despair. Have youRead Now
Join us on Thursday, January 9th at 9:00 a.m. Pacific for this complimentary webinar hosted by Service Strategies. Research confirms that the most powerful loyalty driver available to all organizations comes from situations most of us dread—screw-ups—the implementation that never worked or the problem fix that never stuck. The things that result in a hassleRead Now
Join us on Thursday, May 12th at 9:00 a.m. Pacific for this complimentary webinar hosted by Service Strategies. Are your biggest accounts deserving of all the extra time, special effort, added concessions, and complimentary support you provide? Possibly so, but probably not. Of course, size matters. However, size is but one of the many criteriaRead Now
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