Brilliant Customer Success Webinar
In this energetic webinar you and your team will gain a deeper understanding of the key issues and actions required to transition your organization to customer success.
10 events found.
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2016 Service Industry Summit
Omni Hotel San Diego 675 L Street, San Diego, CA, United StatesThe Service Industry Summit event brings together industry leaders dedicated to the evolution of technology service and support. Discover how to navigate the challenges of a changing service landscape and prepare your organization for success.
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Webinar – From Frontline Staff to Brilliant Customer Success Team
For the customer to have the necessary brilliant experiences that lead to customer success, your frontline personnel have to perform brilliantly as part of the customer success team.
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Service Executive Forum
Cloudera Inc. 1001 Page Mill Rd, Building 3, Palo Alto, CA, United StatesOur next executive forum will be held in Palo Alto, CA and hosted by Cloudera. The event offers service executives a chance to share insights and discuss industry issues and trends.
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Turning Technical Experts into Brilliant SAMs (Webinar)
OnlineJoin us for this complimentary webinar titled "Turning Technical Experts into Brilliant SAMs." Learn about the business evolution elevating the importance of the SAM role.
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Lead Your Service Organization with Confidence and Purpose (Webinar)
OnlineIf you are a service leader looking to advance your career this service leadership webinar is a MUST attend.
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Team Leadership Virtual Course
Virtual Online Instructor-LedParticipants will learn how to provide effective feedback, use structured coaching processes, address performance issues and be introduced to situational leadership strategies.
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Unstructured Data Analytics for Customer Service (Webinar)
OnlineThis webinar is a must-attend for those interested in analyzing their unstructured service data. We’ll share valuable insights and a fresh approach to data analytics.
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Five Answers to Help You Develop New IoT & Data-Driven Services (Webinar)
OnlineIn this session, Hilbrand Rustema of Noventum Service Management will share the answers to five key question that will help companies drive successful IoT initiatives.
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Strategic Account Management Course
Metro State University 5660 Greenwood Plaza Blvd. Suite 100, Greenwood Village, CO, United StatesIn this highly-interactive workshop participants will learn the skills to become a top performing Strategic Account Manager and have the confidence to deal effectively at all levels within their accounts.
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