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Home > 2009

Archives for 2009

August 31, 2009

Sometimes it’s Better to Let Customers Hold for Service

By Ben Stephens, Service Strategies With cost pressures throughout the Read Now

August 31, 2009

Wrong Candidates Cost Britain £12bn

By: Steve Brand, SGSA Ltd. Industry is paying a high price for poor Read Now

August 31, 2009

Six Ways to Create a Motivating Environment

By: Donna Scharfenberg, Service Strategies  Employees are motivated to Read Now

August 17, 2009

Bridging the Gap: Support and Development Collaboration

This Best Practice Webinar hosted by Service Strategies and titled: Read Now

August 13, 2009

Mentoring – They Said They Were Ok. So What’s The Problem?

By: Service Strategies You've just hired a new front line support rep. Read Now

July 28, 2009

Take a “Customer Moment”

By: Ben Stephens, Service Strategies Good customer service skills are Read Now

July 17, 2009

Innovations in Employee Development

This best practice webinar hosted by Service Strategies and titled Read Now

July 14, 2009

SCC Soft Computer (SCC) Earns Certification under Service Capability & Performance (SCP) Standards

Clearwater, FL - July 14, 2009 - SCC Soft Computer (SCC) announced today Read Now

Free to Fee Webinar

July 3, 2009

Transitioning from Free to Fee – Stop Giving Away Support Services

Best Practice Webinar Hosted by Service Strategies This Best Practice Read Now

July 1, 2009

FUJIFILM First Medical Device Company to Earn Professional Services Certification

Stamford, CT – July 1, 2009 – FUJIFILM Medical Systems USA, Inc. announced Read Now

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