Presentation delivered at the 2012 Service Industry Summit Abstract As Read Now
Archives for November 2012
A Road Map for a Federated Business Model
Presentation delivered at the 2012 Service Industry Summit Abstract Learn Read Now
Creating a Latte Support Experience
Presentation delivered at the 2012 Service Industry Read Now
Models for Account Management Staffing
Presentation delivered at the 2012 Service Industry Read Now
Optimizing the Service Organization
Presentation delivered at the 2012 Service Industry Read Now
Transforming Services in the World of Life Sciences
Presentation delivered at the 2012 Service Industry Read Now
Conversations for Creating Star Performers (Presentation)
Presentation delivered at the 2012 Service Industry Summit Abstract The Read Now
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