Presentation from the 2014 Service Industry Summit In this presentation Read Now
On Demand Webinar – Getting Your Services Strategy Right
Getting Your Services Strategy Right: Which Path Leads to Greatness? A key Read Now
On Demand Webinar – Creating a Customer Centric Culture
10 Essential Steps to Creating and Sustaining a Customer Centric Read Now
On Demand Webinar – Productize Your Services
On Demand Webinar Hosted by Service Strategies Productize Your Services: Read Now
On Demand Webinar – Building Brilliant Resident Engineers
On Demand Webinar Hosted by Service Strategies Whatever you call them Read Now
Research – Global Support Practices
New Research Highlights Global Support Practices in the Technology Read Now
McKesson Earns Certification under the Prestigious Service Capability & Performance (SCP) Standards
Certification Recognizes McKesson Pharmacy Systems & Automation for Read Now
Association of Support Professionals (ASP) Endorses Service Capability & Performance Standards
Standards Recognized as the Global Benchmark of Service Excellence San Read Now
On Demand Webinar – Discover the Power of Chat
On Demand Webinar Hosted by Service Strategies Discover the Power of Read Now
Research – Chat as a Support Channel
New Research on Chat as a Support Channel Support organizations are Read Now
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