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Home > Blog

Blog

Service Check Engine Light

March 17, 2017

Is Your Service “Check Engine” Light On?

Just like your vehicle’s Check Engine light, ignoring alerts from your Read Now

Effective Customer Support

February 21, 2017

Effective Customer Support Requires a Blend of Technical and Soft Skills

Effective customer support requires a blend of both technical and soft Read Now

New Course for Senior Service Leaders

February 1, 2017

New Certification Course for Senior Service Leaders

New Certification Course for Senior Service Leaders and Service Read Now

Service Improvement

January 23, 2017

Fact of Fiction – Has Service Improved Over the Last Thirty Years?

Fact or Fiction... Has service improved over the past thirty years? On Read Now

December 6, 2016

Career Certification Courses Help Service Professionals Deliver Exceptional Customer Service

2017 Course Schedule Announced by Service Strategies Corp San Diego, CA, Read Now

From Traditional Frontline Personnel to Brilliant Customer Success Team

November 3, 2016

From Frontline Staff to Brilliant Customer Success Team – On Demand Webinar

Customer Success Webcast From Frontline Staff to Brilliant Customer Read Now

November 3, 2016

Kongsberg Digital Achieves Certification under Service Capability & Performance Standards

Global Support24 Team Recognized for Service Excellence San Diego, Read Now

October 11, 2016

Wrapping up our 2016 Service Industry Summit Event

View Presentations from the 2016 Service Industry Summit We just wrapped Read Now

September 23, 2016

Performance Reviews – How Often Should Support Managers Do Them?

How often should you conduct performance reviews? The best support Read Now

September 1, 2016

Customer Success Tips for Top Performance – On Demand Webinar

Customer Success Webcast Customer Success Tips for Top Performance In Read Now

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