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Home > Blog

Blog

Cloudera Drives Service Excellence

August 1, 2017

Cloudera Awarded Prestigious Certification for World Class Customer Service and Support for Second Consecutive Year

Company Meets Stringent Criteria Under Service Capability & Performance Read Now

IoT and Data Driven Services

June 22, 2017

IoT and Data Driven Services – On Demand Webinar

Five Answers to Help You Develop New IoT & Data-Driven Read Now

Unstructured Data Analytics

June 8, 2017

Unstructured Data Analytics for Customer Service – On Demand Webinar

Unstructured Data Analytics for Customer Service - Getting to the Read Now

Service Leadership

May 4, 2017

Service Leadership – On Demand Webinar

Service Leadership - Lead Your Service Organization with Confidence and Read Now

Service Executive Forum

May 1, 2017

Service Leaders of the Future

How Service Leaders Succeed in the New Economy If you examine the Read Now

Turning Technical Experts into Brilliant SAMs

April 20, 2017

Turning Technical Experts into Brilliant SAMs – On Demand Webinar

On Demand Webinar : Turning Technical Experts into Brilliant SAMs Learn Read Now

Service Industry Salary Survey

April 12, 2017

Service Industry Salary Survey

Association of Support Professionals Conduting Service Industry Salary Read Now

Take Advantage of IOT

March 30, 2017

How Can Your Organization Take Advantage of IoT?

Take Advantage of IoT to Drive Service Efficiency and an Improved Customer Read Now

Service Check Engine Light

March 17, 2017

Is Your Service “Check Engine” Light On?

Just like your vehicle’s Check Engine light, ignoring alerts from your Read Now

Effective Customer Support

February 21, 2017

Effective Customer Support Requires a Blend of Technical and Soft Skills

Effective customer support requires a blend of both technical and soft Read Now

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