By: Christopher Grondin and John Sarro - EMC Read Now
Archives for 2005
How Loyal Are Your Customers..Really
By: Ken G. Dawson - McKesson Extended Care Solutions Group Ken Read Now
The Death of Hierarchical Support
By: Rusty Walther - Network Appliance, Incorporated Rusty Walther Read Now
Benchmark eSupport in Asia Pacific
By: George Nides Presented at 2005 Sydney Showcase .ppt"] Read Now
Getting the Most from Event Survey Follow-up Calls
By: Ben Stephens, Service Strategies We all know the value of offering Read Now
How to Manage Your Support Operation Like a Business
By: John Hamilton -Service Strategies Presentation discussing How to Read Now
EMC Language Software Support
By: Judy Quinlivan - EMC Presented at the 2005 Sydney Showcase Read Now
Are Typing Skills Important to Support Efficiency?
By: Ben Stephens, Service Strategies Most of the time we spend in front Read Now
Multimedia: A New Dimension in Proactive Support
By: Jennifer MacIntosh - Cognos As networked software deployments get Read Now
Global 24 x 7 Support with Nokia Enterprise Solutions
By: Sean McPartlin - Nokia This presentation will cover an overview of Read Now
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