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Home > Tara Smith

Tara Smith

October 10, 2008

Measuring the Effectiveness of Professional Services

By: Scott Brown, Senior Director, Professional Services, North America Read Now

October 10, 2008

Transforming from Product-Centric to Customer-Centric

By: Beth Martinko, VP Customer Success - Avid Technology As Read Now

October 10, 2008

The Good, The Bad and the Ugly – Sizing Professional Services for early stage software product companies

By: Charles Rattray, Director, Professional Services -Tideway Systems Read Now

October 10, 2008

Everybody Sells Services (at Least They Should!)

By: Jim Alexander, Founder - Alexander Consulting Selling Read Now

October 10, 2008

Maximizing Your Service Fees and Pricing

By: Mike Schultz - President, Wellesley Hills Group & Publisher, Read Now

October 10, 2008

Whats all the Buzz about Collaboration?

By: Greg Oxton, Executive Director - Consortium for Service Read Now

October 10, 2008

Leveraging Support Standards

By: Todd Abney, Global Support Director - Novell Novell Read Now

October 10, 2008

Productize Implementations for Speed and Quality

By: Scott Snow, Vice President, Implementation Services - Read Now

April 25, 2008

Nokia Case Study – Knowledge Management Strategies and Challenges

By: Paul Esch - Nokia Enterprise Solutions Delivered at the Read Now

April 25, 2008

Evolving eService Models – Driving Efficiency without Losing Touch

By: Ken Skinner - Vignette Corporation Delivered at the 2008 Read Now

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